COVID-19 UPDATE (August 2020)

Please note that all Georgetown Cupcake retail stores are closed for walk-in purchases at this time. We are currently only fulfilling pre-orders for contactless pick-up, delivery, and overnight nationwide shipping during this period. To place a pre-order, please click on the ORDER tab on georgetowncupcake.com or contact us at any of our locations and one of our managers would be happy to assist you with placing an order over the phone or via email.

Ordering

Do you ship your cupcakes nationwide?
Yes! We offer nationwide overnight shipping to the lower 48 states. Please visit our order page to place a national shipping order. The minimum order for nationwide shipping is one dozen cupcakes. Orders placed by 5pm ET will be shipped that evening for arrival the following day. In general, packages arrive by 4pm, though we unfortunately cannot guarantee a specific delivery time. Because we ship all orders via overnight service, Sunday and Monday arrival dates are not possible. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders. All available shipping arrival dates will be shown on the website ordering system. For any national shipping-related inquiries, please email shipping@georgetowncupcake.com.
Do you deliver your cupcakes locally?
Yes! We offer locally delivery seven days a week in the Washington DC and Atlanta metro areas. Please visit our ORDER page to place a local delivery order. The minimum order for delivery is one dozen cupcakes. Customers may choose from the available delivery time windows on our website when placing an order. Our earliest three-hour delivery window is 10am to 1pm. Our latest delivery window is 4pm to 7pm. All available delivery dates and times will be shown on the website ordering system. Local delivery orders must be placed by 5pm ET the day before delivery. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of delivery orders. During peak delivery periods, Georgetown Cupcake may occasionally be unable to accommodate your specific requested delivery window. For any local delivery-related inquiries, please contact us and a manager would be delighted to assist!
Can I order cupcakes online for pick-up, delivery, or nationwide shipping?
Yes! You can place an order for pick-up, delivery, or overnight nationwide shipping through our online ordering system or via our free Georgetown Cupcake App (which you can download from the App Store or Google Play). All available pick-up and delivery dates and times, and shipping arrival dates will be shown on the website ordering system. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders.
Can I phone or e-mail an order for pick-up, delivery, or nationwide shipping?
Of course! The best way to place an order is through our online ordering system or via our Georgetown Cupcake App. However, you can also contact us at any of our locations and one of our managers would be happy to assist you with placing an order over the phone or via email. All available pick-up and delivery dates and times, and shipping arrival dates will be shown on the website ordering system. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders.
Do you accept same-day delivery orders?
Same-day delivery may be available within a certain radius from our store locations via UberEats. To see if a same-day delivery is available to your address, please log on to UberEats and search for Georgetown Cupcake.
Do I need to pre-pay?
For all orders, we kindly request payment in advance. Our delivery drivers do not accept cash on delivery.
Do you accept same-day pick-up orders?
Because we receive a large volume of pick-up orders for each day, we request that all pre-orders be placed by 5:00pm the day before via our online ordering system. However, same-day pick up orders are available and all available pick-up times will be shown on our online ordering system. Please note that same-day pick-ups may not be available on dates when we are fulfilling a high volume of pick-up orders. All available pick-up dates and times will be shown on the website ordering system.
If I placed a pre-order, do I have to wait in line? Where do I pick-up?
If you are picking up a pre-order, please contact a Store Associate so that we can locate your order.
Can I include a personalized gift message with my order?
Yes! Customers may choose to include a personalized gift message printed on Georgetown Cupcake stationery to include with their order.
How do I store my cupcakes once I pick them up or receive them?
We recommend that you store your cupcakes at room temperature and enjoy them on the date of pick-up, delivery, or shipping arrival. If you will be consuming the cupcakes more than 24 hours after purchasing them, we recommend freezing them and enjoying them for up to 10 days after they are purchased. To thaw them, leave them at room temperature for 2–3 hours before they are to be served.
Can I order a flavor that is not available on the day of the week I will be picking up my cupcakes?
Unfortunately, we are only able to offer the selection of flavors available on our menu on the day of your order. However, we do make exceptions for large catering or corporate orders of 10 dozen or more per flavor. Please contact one of our locations and a manager would be happy to assist you with your order.
Does Georgetown Cupcake offer discounts for large volume orders?
We are pleased to offer the following volume discounts at Georgetown Cupcake:
1 Cupcake: $3.95
Half Dozen: $22.00
Dozen: $42.00
For orders of 50 Dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 Dozen or greater, we are happy to extend a 20% discount off our dozen price. We are also pleased to offer custom fondant decorations at no additional charge. For large volume orders, please contact one of our locations and a Manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact corporateorders@georgetowncupcake.com.

Customization

Does Georgetown Cupcake offer custom fondant decorations?
We decorate our cupcakes with a variety of handmade fondant hearts, flowers, and other seasonal decorations. Georgetown Cupcake is also pleased to offer a limited selection of custom fondant decorations for special occasions including holidays, birthdays, weddings, bridal showers, baby showers, and corporate events. In addition, cupcakes can be customized with personal monograms (printed on fondant discs or squares), and corporate logos or images (printed on fondant discs or squares). These types of custom fondant decorations cost $0.25 each and require a minimum order of one dozen cupcakes. Please note that Georgetown Cupcake only offers a specific selection of custom fondant options and unfortunately does not offer custom sculpted or three-dimensional fondant decorations on cupcakes. To inquire about placing a cupcake order with customized fondant, please contact us and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact corporateorders@georgetowncupcake.com.

Corporate Orders

Can I decorate cupcakes with a corporate logo?
Yes! For large custom orders, please email us a JPEG image and we can replicate it on the fondant decorations for your cupcakes. To discuss a custom order, please contact one of our locations and a Manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact corporateorders@georgetowncupcake.com.
Can I include a personalized gift message with my order?
Yes! Customers may choose to include a personalized gift message printed on Georgetown Cupcake stationery to include with their order.
Does Georgetown Cupcake offer discounts for large volume orders?
We are pleased to offer the following volume discounts at Georgetown Cupcake:
1 Cupcake: $3.95
Half Dozen: $22.00
Dozen: $42.00
For orders of 50 Dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 Dozen or greater, we are happy to extend a 20% discount off our dozen price. We are also pleased to offer custom fondant decorations at no additional charge. For large volume orders, please contact one of our locations and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact corporateorders@georgetowncupcake.com.

Catering

Does Georgetown Cupcake cater for weddings, baby showers and other events?
Georgetown Cupcake creates beautiful and memorable cupcakes for special events in life. For ideas and inspiration, please check out the photo gallery and information our Catering page! For more information or to inquire about placing a special event order, contact one of our locations and a manager would be delighted to assist you with your custom order!
Does Georgetown Cupcake offer discounts for large volume orders?
We are pleased to offer the following volume discounts at Georgetown Cupcake:
1 Cupcake: $3.95
Half Dozen: $22.00
Dozen: $42.00
For orders of 50 Dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 Dozen or greater, we are happy to extend a 20% discount off our dozen price. We are also pleased to offer custom fondant decorations at no additional charge. For large volume orders, please contact one of our locations and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact corporateorders@georgetowncupcake.com.
Does Georgetown Cupcake offer favor boxes and gift-wrapping options?
We do offer single cupcake favor boxes for $1.00 per favor box. The favor boxes are our standard pink boxes sealed with a Georgetown Cupcake sticker. We are also pleased to offer gift-wrapping services at $1.75 per box.
Does Georgetown Cupcake offer on-site set up?
Unfortunately, we do not offer on-site set-up or display services. However, our Managers would be delighted to offer different presentation suggestions. In addition, please be sure to check out the photo gallery on our catering page for ideas and inspiration!
Does Georgetown Cupcake provide cupcake stands?
Unfortunately, we do not rent our silver cupcake display stands. However, we do sell 3-tier cardboard cupcake stands that are available with a choice of black, white, or pink Georgetown Cupcake ribbon trim for $10 each. Each 3-tiered stand holds up to 2 dozen cupcakes. You may order these cupcake stands on our order page when placing your order.

Private Events

Can I reserve Georgetown Cupcake for a private event?
Unfortunately, Georgetown Cupcake is not currently able to accommodate requests for private in-store events.

Flavors

Does Georgetown Cupcake have Red Velvet cupcakes?
Yes! We have Red Velvet cupcakes on our menu every day! Red velvet is our signature flavor.
What is the difference between Georgetown Cupcake’s vanilla cream cheese frosting vs. Georgetown Cupcake vanilla buttercream frosting?
Georgetown Cupcake’s signature vanilla cream cheese frosting is less sweet than Georgetown Cupcake’s vanilla buttercream frosting. We are pleased to offer both frosting options on our daily menu.
Does Georgetown Cupcake sell mini-cupcakes?
Yes, we do offer mini cupcakes! Mini cupcakes are available by pre-order (via phone or email) in quantities of 2 dozen mini cupcakes per flavor. The cost is $42.00 for 2 dozen mini cupcakes and you can choose from any of the flavors available on the menu on the day of your order. Please contact us to place an order for mini cupcakes.
Does Georgetown Cupcake offer any "alcoholic" cupcake flavors?
No. Georgetown Cupcake does not bake with any liquor or alcohol. Any alcohol-inspired flavors are baked with non-alcoholic essences or extracts.
Does Georgetown Cupcake only bake cupcakes?
Yes. Our menu includes over 100 flavors of cupcakes and we regularly add new flavors, including cheesecake flavors. For daily flavor offerings, please refer to the menu on our website. In addition to cupcakes, we serve a variety of specialty coffees, teas, espressos, and lattes.

Food Allergies

If I have a nut-allergy, should I eat at Georgetown Cupcake?
Georgetown Cupcake is NOT a nut-free bakery, and we bake with high volumes of peanut and various other nut products on the premises. Many of our flavors contain peanuts or other nut products. We recommend that customers with nut allergies err on the side of caution and refrain from eating our cupcakes.
Does Georgetown Cupcake offer any gluten-free, vegan, or sugar-free cupcakes?
Georgetown Cupcake is pleased to offer both gluten-free and vegan cupcake flavors and we are constantly adding new flavors to our menu. However, Georgetown Cupcake is not an allergen-free bakery. Since we bake with high volumes of wheat (gluten) flour and dairy products on our premises, we advise customers with gluten or dairy allergies to err on the side of caution and refrain from eating our cupcakes.

Employment

Are there employment opportunities available at Georgetown Cupcake?
For information on employment opportunities at Georgetown Cupcake, please click here.

Other Inquiries

Does Georgetown Cupcake sell baking mixes?
Yes! We have a line of cupcake, cake, and frosting mixes available at Williams Sonoma stores nationwide and for nationwide shipping on Williams-Sonoma.com. A selection of our mixes may also be available for purchase at Georgetown Cupcake retail stores. Please contact us to check if a specific mix flavor is in stock at your local Georgetown Cupcake location.
Are charitable donations available from Georgetown Cupcake?
Georgetown Cupcake is proud to partner with many national and local charitable organizations and foundations. For all inquiries related to charitable donations, please e-mail us at donations@georgetowncupcake.com.
How can I join Georgetown Cupcake's email distribution list?
You can join our email list by entering your email address in the field on our home page. Georgetown Cupcake regularly sends out email newsletters featuring new flavors and assortments as well as discount codes to be used on orders.
How can I follow Georgetown Cupcake on social media?
Stay connected with Georgetown Cupcake on all of our social media channels:
Facebook: facebook.com/georgetowncupcake
Twitter: twitter.com/GTownCupcake
Instagram: instagram.com/georgetowncupcake
Pinterest: pinterest.com/georgetowncc
Follow Georgetown Cupcake owners, Katherine and Sophie on the following social media channels:
Facebook: facebook.com/DCCupcakes
Twitter: twitter.com/KatherineSophie
Instagram: instagram.com/katherinesophie
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