faqs
Everything you need to know about flavors and ordering. Can't find
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ORDERING
Everything you need to know about placing an order
Do you ship your cupcakes nationwide?
Yes! We offer nationwide overnight shipping to the lower 48 states via FedEx overnight service. Please visit our order page to place a national shipping order. The minimum order for nationwide shipping is one dozen cupcakes. You may schedule your arrival date up to 30 days in advance. Orders placed by 5pm ET will be shipped that evening for arrival the following day. In general, packages arrive by 4pm, though we unfortunately cannot guarantee a specific arrival time. Because we ship all orders via overnight service, Sunday and Monday arrival dates are not possible. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders. All available shipping arrival dates will be shown when placing your order on the website ordering system. For any national shipping-related inquiries, please email shipping@georgetowncupcake.com.
Do you deliver your cupcakes locally?
Yes! We offer local delivery seven days a week in the Washington DC metro area. Please visit our order page to place a local delivery order. The minimum order for delivery is one dozen cupcakes. Customers may choose from the available delivery time windows on our website when placing an order. All available delivery dates and times will be shown on the website ordering system. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of delivery orders. During peak delivery periods, Georgetown Cupcake may occasionally be unable to accommodate your specific requested delivery window. We also off same-day delivery via DoorDash, UberEats, and GrubHub. For any local delivery-related inquiries, please contact us and a manager would be delighted to assist!
Can I order cupcakes online for pick-up, delivery, or nationwide shipping?
Yes! You can place an order for pick-up, delivery, or overnight nationwide shipping through our order page. All available pick-up and delivery dates and times, and shipping arrival dates will be shown on the website ordering system. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders.
Can I phone or e-mail an order for pick-up, delivery, or nationwide shipping?
Of course! The best way to place an order is through our order page. However, you can also contact us at any of our locations and one of our managers would be happy to assist you with placing an order over the phone or via email. All available pick-up and delivery dates and times, and shipping arrival dates will be shown on the website ordering system. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders.
Do you accept same-day delivery orders?
Because we receive a large volume of delivery orders for each day, we request that all delivery orders be placed by 5:00pm the day before via our order page. However, same-day delivery orders are available and all available delivery times will be shown on our website order page. Please note that same-day deliveries may not be available on dates when we are fulfilling a high volume of delivery orders. Same-day delivery is also available from our store locations via DoorDash,UberEats, and GrubHub.
Do I need to pre-pay?
For all orders, we kindly request payment in advance. Our delivery drivers do not accept cash on delivery.
Do you accept same-day pick-up orders?
Because we receive a large volume of pick-up orders for each day, we request that all pick-up orders be placed by 7:00pm the day before via our order page. However, same-day pick-up orders are available and all available pick-up times will be shown on our website order page. Please note that same-day pick-ups may not be available on dates when we are fulfilling a high volume of pick-up orders. Same-day delivery is also available from our store locations via DoorDash,UberEats, and GrubHub.
If I placed a pre-order, do I have to wait in line? Where do I pick-up?
If you are picking up a pre-order, please proceed to the pick-up counter and a Store Associate will assist in locating your order.
Can I include a personalized gift message with my order?
Yes! Customers may choose to include a personalized gift message printed on Georgetown Cupcake stationery to include with their order.
How do I store my cupcakes once I pick them up or receive them?
We recommend that you store your cupcakes at room temperature and enjoy them on the date of pick-up, delivery, or shipping arrival. If you will be consuming the cupcakes more than 24 hours after purchasing them, we recommend freezing them and enjoying them for up to 10 days after they are purchased. To thaw them, leave them at room temperature for 2–3 hours before they are to be served.
Can I order a flavor that is not available on the day of the week I will be picking up my cupcakes?
Unfortunately, we are only able to offer the selection of flavors available on our menu on the day of your order. However, we do make exceptions for large catering or corporate orders of 10 dozen or more per flavor. Please contact one of our locations and a manager would be happy to assist you with your order.
Does Georgetown Cupcake offer discounts for large volume orders?
For orders of 50 dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 dozen or greater, we are happy to extend a 20% discount off our dozen price. For large volume orders, please contact one of our locations and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please visit our Corporate Gifting page to place an order online or contact corporateorders@georgetowncupcake.com for assistance.
CUSTOMIZATION
Your cupcakes, your way. Information on custom designs and decorations
Does Georgetown Cupcake offer custom fondant decorations?
We decorate our cupcakes with a variety of handmade fondant hearts, flowers, and other seasonal decorations. Georgetown Cupcake is also pleased to offer a selection of custom fondant decorations for special occasions including holidays, birthdays, weddings, bridal showers, baby showers, and corporate events. In addition, cupcakes can be customized with logos and images (printed on fondant discs or squares). Custom fondant decorations are offered at $3 per dozen and require a minimum order of one dozen cupcakes. Please note that Georgetown Cupcake does not offer custom sculpted or three-dimensional fondant decorations on cupcakes. For corporate orders involving multiple locations or multiple recipients located in different cities, please visit our Corporate Gifting page to place an order online or contact corporateorders@georgetowncupcake.com for assistance.
CORPORATE ORDERS
Custom treats for your team or clients
Can I decorate cupcakes with a corporate logo?
Yes! Custom fondant decorations are offered at $3 per dozen and require a minimum order of one dozen cupcakes. Please note that Georgetown Cupcake does not offer custom sculpted or three-dimensional fondant decorations on cupcakes. For corporate orders involving multiple locations or multiple recipients located in different cities, please visit our Corporate Gifting page to place an order online or contact corporateorders@georgetowncupcake.com for assistance.
Can I include a personalized gift message with my order?
Yes! Customers may choose to include a personalized gift message printed on Georgetown Cupcake stationery to include with their order.
Does Georgetown Cupcake offer discounts for large volume orders?
For orders of 50 dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 dozen or greater, we are happy to extend a 20% discount off our dozen price. For large volume orders, please contact one of our locations and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please visit our Corporate Gifting page to place an order online or contact corporateorders@georgetowncupcake.com for assistance.
CATERING
Options for weddings, parties, and special events
Does Georgetown Cupcake offer cupcakes for weddings, baby showers and other events?
Georgetown Cupcake creates beautiful and memorable cupcakes for special events in life. For ideas and inspiration, please check our Special Events & Celebrations page or Instagram feed.
Does Georgetown Cupcake offer discounts for large volume orders?
For orders of 50 dozen or greater, we are happy to extend a 10% discount off our dozen price. For orders of 100 dozen or greater, we are happy to extend a 20% discount off our dozen price. For large volume orders, please contact one of our locations and a manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please visit our Corporate Gifting page to place an order online or contact corporateorders@georgetowncupcake.com for assistance.
Does Georgetown Cupcake offer favor boxes and gift-wrapping options?
We do offer single cupcake favor boxes for $1.00 per favor box. The favor boxes are our standard pink boxes sealed with a Georgetown Cupcake sticker. We are also pleased to offer gift-wrapping services at $1.75 per box.
Does Georgetown Cupcake offer on-site set up?
Unfortunately, we do not offer on-site set-up or display services. However, our managers would be delighted to offer different presentation suggestions. In addition, please be sure to check our Special Events & Celebrations page or Instagram feed for ideas and inspiration!
Does Georgetown Cupcake provide cupcake stands?
While we do not rent our silver cupcake display stands, we do sell 3-tier cardboard cupcake stands that are available on our Merch page. Each 3-tiered stand holds up to 2 dozen cupcakes.
FLAVORS
Everything you want to know about our flavors
Does Georgetown Cupcake have Red Velvet cupcakes?
Yes! We have Red Velvet cupcakes on our menu every day! Red velvet is our signature flavor.
What is the difference between Georgetown Cupcake's vanilla cream cheese frosting vs. Georgetown Cupcake's vanilla buttercream frosting?
Georgetown Cupcake’s signature vanilla cream cheese frosting is less sweet than Georgetown Cupcake’s vanilla buttercream frosting. We are pleased to offer both frosting options on our daily menu.
Does Georgetown Cupcake sell mini-cupcakes?
Yes, we do offer mini cupcakes! Mini cupcakes are available by pre-order (via phone or email) in quantities of 2 dozen mini cupcakes per flavor. Please contact us to place an order for mini cupcakes.
Does Georgetown Cupcake offer any "alcoholic" cupcake flavors?
No. Georgetown Cupcake does not bake with any liquor or alcohol. Any alcohol-inspired flavors are baked with non-alcoholic essences or extracts.
Does Georgetown Cupcake only bake cupcakes?
Yes. Our menu includes over 100 flavors of cupcakes and we regularly add new flavors, including cheesecake flavors. For daily flavor offerings, please refer to the menu on our website. In addition to cupcakes, we serve a variety of specialty coffees, teas, espressos, and lattes.
FOOD ALLERGIES
What you need to know about allergens
If I have a nut-allergy, should I eat a Georgetown Cupcake?
Georgetown Cupcake is NOT a nut-free bakery, and we bake with high volumes of peanut and various other nut products on the premises. Many of our flavors contain peanuts or other nut products. We recommend that customers with nut allergies err on the side of caution and refrain from eating our cupcakes.
Does Georgetown Cupcake offer any gluten-free, vegan, or sugar-free cupcakes?
Georgetown Cupcake is pleased to offer both gluten-free and vegan cupcake flavors and we are constantly adding new flavors to our menu. However, Georgetown Cupcake is not an allergen-free bakery. Since we bake with high volumes of wheat (gluten) flour and dairy products on our premises, we advise customers with gluten or dairy allergies to err on the side of caution and refrain from eating our cupcakes.
EMPLOYMENT
How to apply to join our team
Are there employment opportunities available at Georgetown Cupcake?
For information on employment opportunities at Georgetown Cupcake, please click here.
OTHER INQUIRIES
Extra FAQs you might need
Does Georgetown Cupcake do brand collaborations?
Yes! For any collaboration inquiries, please email us at media@georgetowncupcake.com.
Are charitable donations available from Georgetown Cupcake?
Georgetown Cupcake is proud to partner with many national and local charitable organizations and foundations. For all inquiries related to charitable donations, please e-mail us at donations@georgetowncupcake.com.
How can I join Georgetown Cupcake's email distribution list?
You can join our email list by using the sign-up form in the footer of our website.
Georgetown Cupcake sends updates on new flavors, seasonal assortments, and exclusive discount codes straight to your inbox.
Does Georgetown Cupcake offer gift cards?
Yes! We offer both e-gift cards and physical gift cards. You can purchase them on our Merch page.
Does Georgetown Cupcake have a loyalty/rewards program?
Yes! You can earn points for every purchase made online or in-store, and redeem them for rewards in your account area.
How can I follow Georgetown Cupcake on social media?
Go behind-the-scenes with us.
Instagram: @georgetowncupcake and @katherinesophie
Facebook: @georgetowncupcake and @dccupcakes@georgetowncupcake
TikTok: @georgetowncupcake
X: @GTownCupcake